2016 Social Commerce Survey 

The Future of eCommerce?

This in-depth survey is the first of its kind and sheds light on consumer behaviors in the social sphere that were previously unmeasured. 

Gain insights into the future of social commerce: 

• The influence of social media on purchase decisions

• Which social media platforms most influence purchase decisions

• The concerns regarding purchases through social media

• The rising use of chatbots for eCommerce on social media platforms